Lumensoft achieving ISO 9001:2008


LumenSoft Technologies is well renowned information Technology Consulting Company, consistently serving the retail industry by delivering optimized software solutions which is into devising strategies for training and support, pre and post purchase customer behaviour and sale support and a bundle of best practices which maximizes value for investment made by the customers. It is working on the broader vision to arrange retail solutions which are simple to use and aid the customers becoming more competitive, supply effective services, and therefore achieve rapid business growth.

Lumensoft achieving ISO 9001:2008:

To deliver ultimate customer satisfaction consistently and with uniformity, LumenSoft sought to have ISO certification. We, at Catalyic Consulting worked hard within stringent timeline to help the company achieve and incorporate ISO 9001 Quality Management System. QMS enables our client with the below benefits:
  • Defines set of procedures that cover all key processes in the business
  • Provides a better way to monitor the business processes in order to ensure their effectiveness.
  • Helps an organization in keeping adequate and up to date records.
  • Helps an organization create a methodology for checking output for defects, with an appropriate and corrective action, where necessary.
  • Maintains Internal audit cycles which regularly review individual processes and the quality system itself, for effectiveness.
  • Provides a platform to facilitate continual improvement.
  • Delivers better customer retention and increased profit margins.
  • Leads towards quality business operations.

Catalyic Consulting has been taking measures to ensure the upright status of its clients and equip them with the best practices and standards so that they grow productively in the right direction that leads to business proliferation and profitability. LumenSoft, after successfully incorporating QMS leaped forward to ISO 27001 Information Security Management System (ISMS). We have effectively implemented ISMS and trained their employees so that they can efficiently use the standard in managing their processes.

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